Peace Guaranteed
3 Years of Unmatched Warranty Coverage
Enjoy worry-free ownership with Vision's comprehensive 3-year warranty, covering quality and performance issues. Trust Vision Electronics for your peace of mind.
Coverage
At Vision Electronics, we stand behind the quality of our products. That’s why we offer a 3-Year Warranty to ensure your satisfaction and peace of mind. This warranty covers manufacturing defects, hardware malfunctions, and performance issues under normal use conditions.
What is Covered?
Manufacturing Defects
Issues in materials or workmanship.
Hardware Malfunctions
Failures of internal components such as motherboards, displays, or storage.
Performance Issues
Non-functionality caused by faulty parts or production errors.
What is Not Covered?
Physical Damage
Damage due to accidents, misuse, or unauthorized repairs.
Third-Party Repairs
Repairs or modifications by unauthorized service providers.
Environmental Damage
Damage caused by natural disasters, floods, or extreme weather.
Power Issues
Damage due to power surges, electrical faults, or improper voltage.
Software Issues
Issues related to software, including viruses or unauthorized modifications.
Accessories
Loss or damage of external parts like cables, adapters, or batteries.
Unregistered Products
Warranty claims for products not registered or purchased through official channels.
Warranty Claims
Frequently Asked Questions
How can I claim my warranty?
To claim your warranty, start by contacting us at [email protected] with your warranty claim. Make sure to include your proof of purchase, such as a receipt or invoice, along with a detailed description of the issue you are experiencing. Once we receive your information, our technical team will thoroughly evaluate the product and provide further instructions. If your claim is eligible, we will repair or replace your product free of charge.
What is covered under the warranty?
Our warranty covers manufacturing defects, hardware malfunctions, and performance issues that occur under normal usage conditions. Please refer to the warranty policy for complete details.
What is not covered under the warranty?
The warranty does not cover damage caused by misuse, accidents, unauthorized repairs, environmental factors, or normal wear and tear. Accessories like cables and batteries are also excluded.
How long is the warranty valid?
Vision Electronics provides a comprehensive 3-year warranty from the date of purchase, ensuring quality and peace of mind for our customers.
What happens if my product cannot be repaired?
If your product cannot be repaired and the issue is covered under warranty, we will replace it with a new or refurbished unit of equivalent value.
Reach Out to Our Team
Contact Vision Electronics for all your consumer electronics and technology needs. Our dedicated team is here to assist with inquiries, support, and warranty claims, ensuring your experience with Vision Electronics is seamless and satisfying.
Contact us at [email protected]
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