Warranty Policy | Vision Electronics

Peace Guaranteed

3-Years of
Unrivaled Coverage

Enjoy worry-free ownership with Vision Electronics’ comprehensive 3-year warranty covering every quality and performance issue for complete peace of mind.

Warranty Tracking

Access our secure lookup portal to verify your device's coverage status.

Warranty Lookup

What Our 3-Year
Warranty Covers

At Vision Electronics, we stand behind the quality of our products. Under normal use conditions, we cover:

Manufacturing Defects

Protection against any flaws in materials or workmanship from the factory.

Hardware Malfunctions

Coverage for internal components that fail during the standard warranty period.

Performance Issues

Assurance that your device will perform as expected under normal professional use.

What Is
Not Covered?

Warranty does not extend to damages or problems caused by the following external factors:

Physical Damage

Accidents, misuse, or drops.

Third-Party Repairs

Unauthorized modifications.

Power Issues

Surges or improper voltage.

Accessories

Cables, adapters, or batteries.

Note: Claims for unregistered products or those not purchased through official channels are ineligible.

Hassle-Free Support

Our Simple 4-Step Process

Streamlined support to ensure you get back to productivity without delay.

Contact Us

Initiate your claim by emailing our dedicated warranty support team.

Provide Details

Include proof of purchase and a detailed issue description.

Technical Evaluation

Our expert team assesses the cause of the failure.

Resolution

Eligible units are repaired or replaced free of charge.

Warranty Claims

Frequently Asked Questions

To claim your warranty, start by contacting us at [email protected]. Include proof of purchase and a detailed description of the issue. Our technical team will provide further instructions and, if eligible, repair or replace your product free of charge.

If your product cannot be repaired and the issue is covered under warranty, we will replace it with a new or refurbished unit of equivalent value.

Vision Electronics provides a comprehensive 3-year warranty from the date of purchase, ensuring quality and peace of mind for our customers.

Need Assistance?

Get In Touch With
Our Support Team

Whether you have a question about coverage or need to start a claim, our team is here to help you every step of the way.

[email protected] Start a Claim

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